E-Commerce

Want to test the user experience of your E-Commerce site? Can visitors easily find your products and make an informed purchase decision? Here are 10 effective user testing examples for your next E-Commerce usability study.

website
desktop
E-Commerce
Create an account
Purchase a product
Filter different options
website
phone
E-Commerce
Purchase a product
Search a product
website
phone
E-Commerce
Search specific information
Purchase a product
Search a product
website
phone
E-Commerce
Purchase a product
Get in contact
website
desktop
E-Commerce
Purchase a product
Compare products
Search a product
website
desktop
E-Commerce
Search specific information
Compare products
website
desktop
E-Commerce
Search specific information
website
desktop
E-Commerce
Filter different options
Understand pricing options
Purchase a product
website
desktop
E-Commerce
Search a product
Purchase a product
Filter different options
website
desktop
E-Commerce
Search a product
Create an account
Compare products

How to user test E-Commerce sites

Online shops are among the most rewarding things to test, as small usability weaknesses can already have a huge impact on the conversion rate of the entire website.

Generally, you should start by testing your checkout process, from the shopping cart to registration, entering address information and selecting payment methods.

Don’t worry, your test participants needn’t actually make a purchase on your site to get usable results. Simply tell them to stop their test on the last page, where your customers normally pay.